Terms & Conditions

To be read in conjunction with our FAQ’s Guidance Notes and Privacy Policy (GDPR)

Set out below are our Terms & Conditions:

1 Before an inspection can be undertaken the customer must provide…

A valid V5 registration document or a reliable copy. (If available) for the vehicle, A valid MOT certificate, if the vehicle is more than 3 years old, dated after the repair has been carried out, A purchase receipt for the vehicle or an explanation as to how the vehicle was acquired by the customer, receipts and bills for major component parts Including body shells, -etc. fitted during repair.

2 Roadworthy Condition…

The customer shall ensure that the vehicle is in a roadworthy condition before it is submitted for inspection. If it is not and the inspector’s opinion shall be conclusive in this respect, the inspection shall be terminated WITHOUT any part of the inspection fee being refundable.

3 Remove Personal Effects and Fittings…

All personal effects and fittings should be removed from the vehicle before inspection takes place, the inspection company cannot be held responsible for loss or damage to personal objects or fittings left with, or on the vehicle whilst it is undergoing inspection.

4 Agree to time and date…

The vehicle must be available for inspection at the time agreed between the inspection company and the customer. If the customer cancels, or otherwise attempts to alter the time/date of the appointment made for the inspection to be carried out. the inspection company may impose a cancellation charge the inspection company may at its complete discretion change the arrangements made for the inspection to carry out, in which event suitable alternatives will be made.

Private Hire/Taxi

You must provide the name of the council for which the vehicle will be licenced, to ensure it is one of the councils we are currently associated with.

5 Inspection Results…

A written confirmation of the inspection result will be Included In the Vehicle Inspection Report, the original copy of which will be supplied to the customer.

6 If the vehicle passes the inspection test…

When the vehicle passes the inspection test you will be sent a report and pass certificate, a copy will be sent to your taxi licensing office on the same day.

7 Inspection Failure…

If the vehicle does not pass the inspection test, the inspection company will advise the customer of the reason for failure so that the faults maybe rectified. The vehicle may be subsequently retested within 30 days, once the remedial works have been completed.

8 Notice of Cancellation…

Notice of cancellations must be given 48 hours in advance of your inspection date & time. Failure to comply will result in fees being non-refundable. The date and time of your inspection can be moved to another available date and time, with a minimum of 48 hours notice, with no loss of paid fees.

9 The customer has read Autolign’s FAQ’s…

The customer understands by agreeing to our Terms & Conditions they are confirming they have fully read our FAQ’s